(For Online Customers Only)
If you are not satisfied with your purchase at www.turningpoint.bz, you can return your unused item in the original packaging within 7 days of receipt with your original invoice. All returned items must be in their original condition: unworn, unwashed, undamaged, and with all original tags attached. Once we receive the item we will credit your amount into your account for the full purchase price minus the Cost of Shipping (this will apply to the items in Deal of FREE SHIPPING throughout USA as well). Credits will be done only once the item/s are received by us. In all conditions Shipping Charges are non-refundable.
Re-Stocking Charges: 20% of Original Cost, On all Formal items like Blazers, Suits, Dress Shoes, Bow Ties, Ties, etc. only.
Send returns to:
Security Square Mall
6901 Security Blvd.
Baltimore, MD 21244
Turning Point will accept items for Exchange, that are New Condition, unworn, unaltered, and free of damages by customer. For an exchange either inform us at firstname.lastname@example.org about your required item, you can collect/ drop your item from any of our Location which is nearest to you or mail out the item on above given address within 07 Days from the receipt of original order. Items can not be returned or exchanged after 07 days. Items must be returned with all of Turning Point Tags still attached and must be in it's original packaging.
In case of an exchange, customer have to pay both side of shipping charges and other charges (customs, etc.) if any.